Frequently Asked Questions


Do you need the wheel?

Surprisingly, we get asked this question a lot. Even by customers after they have purchased the product.

Yes, the wheel is integral to the operation of the product. It is the actuator.


Why is the Jimmy Wheel better than other products in the market?

Whether something is better than something else, is a subjective judgement. We would argue that the Jimmy Wheel has certain advantages over other products in the market place. It also has one or two disadvantages. Ultimately, it is up to the end user to determine what is “better” for them.
What are the Jimmy Wheel advantages?

See this section for a good understanding of why the Jimmy Wheel is different.

Is it solar powered?

The Jimmy Wheel is powered by a 12V, 7 AH Lithium battery and topped up by 2 x 10 Watt Solar panels.

Yes you can also use 240 V AC power via a power adpater.

Does the Jimmy Wheel need to be installed by an electrician?

Electrician is only required if power is being hardwired from 240V AC to the control box.

What tools are required to install the the Jimmy Wheel?

For a list of tools visit this page.

What is and is not included in a DIY Jimmy Wheel Kit?

Nearly everything you need to install your Jimmy Wheel to an existing gate is included in your DIY Kit.

Each Kit includes:

  • A control box that includes all of the electronic, battery and solar controller equipment.

  • 2 x 10-Watt solar panels + brackets

  • 2 x remote

  • Electronic latch + U-bolts to attach it the gate

  • 2 x waterproof cable junction boxes

  • A suffient length of 4-core cable to connect the motor and electronic latch back to the control box

  • Limit switches and housings

  • Manual entry button

  • Wheel, motor housing and necessary bracket, saddle and fastners to attach the wheel to the bottom of your gate

The things that you will need to purchase include:

  • Fasteners to attach the control box to a solid frame or fence

  • Fasteners to attach the bracket for the latch to your latch post

  • Electrical tape

Additional items that you may require, depending upon your particular installation or inclination may include:

  • Heatshrink

  • Electrical conduit

  • Zip ties

  • Steel: tube, flat bar or angle

  • Crimp connectors

  • Silicon

What warranty do you offer on a DIY Jimmy Wheel Kit?

The Jimmy Wheel motor and motor housing are guaranteed for 36 months.

The Components inside the control box are guaranteed for 24 months.

Remote controls are guaranteed for 12 months.